Lifetime guarantee*. Because smiles are meant to last forever.

  • Implants with lifetime guarantee*;
  • Ten-year guarantee for abutments and metallic restorations*;
  • Five-year guarantee for ceramic restorations*
  • Great micrometer adjustment(6,7)
  • Patient’s passport for all implant treatment past history

Complaint Forms

Instradent AG acts as the authorized European Representative for the territory of the European Union and the European Free Trade Association for Neodent products.

Please download the forms below

English Guarantee Form

28.07.2017 DOC, 300 KB

Spanish Guarantee Form

28.07.2017 DOC, 298 KB


All complaints from distributors must be initiated with the Notification of Damage form and send in advance to

Institut Straumann AG
Inge Memel Complaint Handling
Peter Merian-Weg 12
CH-4052 Basel  

And send them to

Instradent AG
Peter Merian-Weg 12
4052 Basel


And send them to

Instradent Canada Limited
3375 North Service Road 
Units B12-14 
Burlington, Ontario L7N 3G2