Please refer to Straumann Digital Academy : Intraoral Scanners Section  using your academy credentials to log in

There are a number of use cases within this step. For the use case related to uploading your own treatment plan as a file, please watch this video . For other use cases, we keep collecting the content for you to ensure we cover all the critical use cases for your treatment.

On your e-mail correspondence you will find your point of contact assigned to you. You can also email: order.smileinabox.eu@straumann.com  

You can expect your Smile In a Box order within 10 working days as of the order submission: 

Step 1:  You receive the auto-confirmation via email once the order issubmitted ( within 24 hours) 

Step 2: You will then receive the treatment plan ( within 48 hours of ordering)  

Step 3: You either review the treatment plan via email or via a video consultation arranged at your convenience via email as selected in your order form ( usually 3-4 days after the order submission) 

Step 4: Once approved via email, your Smile In a Box  case goes to production ( 5-7 working days after order submission) 

Step 5:  Your Smile In a Box case is shipped to the clinic ( 7-10 days from order submission)  

In the Smile In a Box order form there is a comment section where you can add your clinical preferences to the order.

Yes they can be ordered at the same time as the Smile In a Box case.

Not at this moment, however this will be available in the future. In the mean time please place orders for scanbodies via eshop or customer services

STL and CBCT files. For more information click here 

Please email : order.smileinabox.eu@straumann.com

Please contact your local Territory Manager for more information, guidance and support on surgical products - find your local representative here

Please contact clinicalexperts@straumann.com

Follow the instructions within this document for further advice