eShop FAQ
Support/ Registration
Registration for the eShop
To do so, click on 'Register' on the top left or 'Create Account'. Or Fill in the form by clicking here Straumann Group - Straumann Singapore. If you are an existing customer, you may input your customer number. Upon registration, your request will be reviewed. If successful, within 1-2 days, you will receive the email confirmation to setup your new password.
What if I cannot find the email confirmation?
Please check your junk/spam mailbox as well. The email is sent by sender (noreply@mail.straumann.com) titled ‘Your Straumann Group’s online Account – Set your password’. Please follow the instructions to set your password. If you suspect that the email is lost, please use the contact form below to send us a direct email to customer service.
How can I change my password or what if I forgot my password?
To do so, click on 'login' and click 'Forgot your password?'. Click here Straumann Group Login.
Can I change my login user ID?
This is possible, simply send us a direct email to customer service using the form below. The login alias name should be kept within 12 characters. Lower, upper case, and numbers is accepted.
Order
Will I receive an order confirmation?
To do so, click on 'Register' on the top left or 'Create Account'. Or Fill in the form by clicking here Straumann Group - Straumann Singapore. If you are an existing customer, you may input your customer number. Upon registration, your request will be reviewed. If successful, within 1-2 days, you will receive the email confirmation to setup your new password.