Message to our customers from Guillaume Daniellot, CEO Straumann Group
Dear Valued Customer,
The coronavirus pandemic is having a profound effect on us all, both privately and professionally. These are indeed very tough times for dental professionals and our industry in general, particularly for those who are battling the coronavirus (COVID-19) either themselves or through a family member or friend. We are particularly mindful of our colleagues in the medical profession, whose courage and devotion are truly remarkable.
Because dentists are among those healthcare professionals who are most at risk to infection, please take good care of yourself and your colleagues.
At the Straumann Group, we have a number of initiatives to provide additional help and support to you during this time. We have ensured that all our services and solutions continue to be available wherever possible. We have ample stock and have been able to adapt production capacity to current demand. Our sales teams and customer services can be reached online or by phone to help you with questions, training or orders. In addition, our eshop, is open around the clock, our warehouse teams are processing orders on time and our Straumann CADCAM services are also operating.
As you have heard from the North America leadership team, we have also set up a dedicated online customer portal we have set up to share information and tips about COVID-19, and to provides opportunities for free best-in-class online learning through us and our learning partners.
We want you to know we are here for you, so please keep in touch with your Straumann Group representative and don’t hesitate to let us know if we can help you. Above all, stay safe and well.
CEO Straumann Group