Data protection


1. Our data protection policy

The protection and security of your personal data is of paramount importance to Instradent GmbH, Hammweg 8, 76549 Hügelsheim (D) and its service providers (Instradent). So that you can feel safe in terms of your data protection, the use of your personal data at Instradent is in strict compliance with data protection regulations.
It is important to us that you are always aware of which personal data is collected during your visit on our website and during the use of our services and offers as well as how we use this data afterwards. The following is designed to provide you with information about this and on how we protect your personal data from manipulation, loss, destruction or improper use.

2. Collection and use of personal data

Personal data is any data that allow for your personal identification, i.e. your name, address, telephone number or email address. Personal data is only collected, processed or used by us if permitted by law or if you have given your prior consent.
The collection, processing or use of your personal data is used in particular for the following purposes:

a. Contact request

We use your personal data (such as your name, address, email address or telephone number) exclusively to process your request to get in contact with you.

b. Registration for the online shop and online orders

Without your further consent we only use your personal data (such as your name, address, email address or telephone number) to carry out the registration and to process your order.
Only dental practices and dental laboratories can carry out orders and registrations.

c.  Online and offline advertising

Only with your express consent will we email you client satisfaction surveys, information on Instradent products and events, and Instradent newsletters.
If, through your online registration or order, you provide us with additional consent we will also use your online information for customer analysis, contests and written mail advertising.
Information that we have collected outside of the Internet will be used  for the purposes of processing your orders and requests, for customer analysis, contests and written mail advertising without any additional consent from you.  Our customers will also be informed about our products, services as well as customer satisfaction surveys and events by phone.

d. Right to object to advertising

You can object at any time to the use of your personal data for advertising or market research purposes. You may also withdraw your consent at any time. To do so, simply send a short message by email to or by post to Instradent GmbH, Abteilung Datenschutz, Hammweg 8, 76549 Hügelsheim, Germany.

e. Online applications

When you apply online for a job opening, training opportunity or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted and the documents you sent us will be returned or destroyed.

3. Cookies and web-tracking

a. Cookies

Cookies are used in some areas to make our website user-friendly and to customize it to perfectly suit your needs. "Cookies" are small text files stored locally on the hard drive of your computer. They are there to keep available information for retrieval at a later time in order to facilitate the use of our online services. When your visit is over and you close the browser you were using cookies are deleted automatically.

b. Web tracking

When using our website, we also use cookies to allow for the analysis of your use of the website (web tracking). The information generated by the cookies about your use of our website (search engines used, search terms used, languages used, visitors origins by country, browser and plugins used, the referrer, the length of stay, entry and exit pages, cancellation rates and IP address) is anonymous and used solely for statistical purposes. This information is used separately from personal data. The two sets of data are not merged; therefore, they are not indicative of personal data and one cannot generate any such conclusions therefrom.

c. Google Analytics

This website uses Google Analytics, a Google Inc. ("Google") provided web analysis service. Google Analytics uses "cookies" – text files that are stored on your computer and allow analysis of your use of the website. The information generated by the cookie on your use of the website is generally sent to a server of Google in the USA, where it is saved.
However, by activating the IP anonymisation  on this website, your IP address is shortened by Google within member states of the European Union or in other contracting parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred by Google to a server in the USA, where it is shorted.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your abbreviated IP address sent by your browser with any other data held by Google.
You may prevent the storage of cookies by adjusting your browser's software settings (see d. below); in this case however, we must point out that you might not be able to access the full extent of all of the website's features.
You can furthermore prevent the recording and processing of these data generated by the cookie related to your use of the website (including your IP address) by Google by downloading and installing the browser plug-in available under the following link [].

d. Approval or rejection of cookies

You can approve or reject the use of cookies – also for web tracking – through the settings of your web browser. You can set your browser so that it either notifies you when cookies are being enabled or reject cookies altogether. However, when you reject cookies you cannot use all the features of our website. The following links allow you to inquire about this possibility for the most popular browsers:
 - Internet Explorer:
 - Firefox:
 - Google Chrome:
 - Safari:

4. Data security

We and our service providers take technical and organizational security measures to protect stored personal data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our data processing and security measures are improved continuously to fall in line with technological developments.
Our employees and our service providers are of course obliged to data privacy pursuant to § 5 of the German Federal Data Protection Act (BDSG) in writing.

5. Information

I you have any questions about Instradent’s collection and use of your personal data, we will gladly provide you with information concerning the data stored about you immediately at any time and free of charge. Please send your message by email to or by post to Instradent GmbH, Abteilung Datenschutz, Hammweg 8, 76549 Hügelsheim.

6. Amendments

It is necessary to adapt the content of the present privacy notice
from time to time. Therefore, we reserve the right to amend it at any time. We will publish the changed version of the information on data protection on this website. When you visit us again, you should therefore read through the data protection information again.
Last updated February 2015