Convenient, efficient and transparent.

We have a dedicated and professional back office that can consistently provide the high level of service expected by Straumann customers. This includes accepting returns and exchanges on the majority of our products. Full terms and conditions can be found in our returns policy*. The self-service functionality of the e-shop allows highly convenient, efficient and transparent processing of your returns.

* Terms and conditions may vary from country to country. Please contact your local Straumann representative for further information.

Print a Prepaid Return Label

When you use our preferred shipping carrier UPS, you are able to track your return online and have faster service. UPS will have your package at our facility in 2 to 5 business days.

Please note: by using this prepaid return label you will also benefit from our carrier discount with a flat rate of $6.50 which we will deduct from the refund amount.

Important: If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front.

Please ship your return to:

Straumann Returns
60 Minuteman Rd.
Andover, MA 01810

Contact Us to Learn More


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