John Giraldo
Enhancing Patient Conversations for Improved Case Acceptance
30. May 2025 | California, Stockton, United States
Speaker(s)

Toni Nyberg
Description
Successful clear aligner case acceptance begins with confident, compassionate, and strategic patient communication. This interactive session is designed to empower dental professionals with the tools and techniques needed to drive meaningful conversations that build trust, overcome objections, and guide patients toward treatment acceptance. Through real-world examples, role-playing, and practical strategies, participants will learn how to tailor their communication to different patient personalities, clearly present treatment benefits, and navigate common concerns with empathy and clarity. Special emphasis will be placed on the influential role of team members—especially hygienists and assistants—in creating a seamless, engaging patient experience. Whether you're onboarding new team members or looking to elevate case acceptance across the board, this course will equip you with actionable insights to spark stronger patient relationships, improve conversion rates, and cultivate long-term practice growth.
Target group: Dental assistants, Dental hygienist, General practitioners, Office staff
Product segments: Orthodontics
Learning objectives
- Identify key communication techniques to build trust and rapport with patients.
- Understand patient decision-making and how to overcome common objections.
- Develop effective strategies to present clear aligner treatment plans with clarity and confidence.
- Practice active listening and empathy to address patient concerns and improve acceptance rates.
- Implement proven strategies to follow up and maintain patient engagement throughout the treatment journey.
Fair Market Value $250.00
Sessions
Enhancing Patient Conversations for Improved Case Acceptance
Speakers: John Giraldo, Toni Nyberg
Venue location: Stockton Golf and Country Club Stockton
Journey & Venues
Stockton Golf and Country Club
Country Club Blvd 3800
California, 95204 Stockton
Get directions
Contact person
Nicole Lucey